vb80's Privacy Policy
A complete and transparent account of how your personal information is collected, stored, and protected on the vb80 platform.
vb80 is a trusted online gaming platform committed to providing a safe and enjoyable experience for users in Bangladesh. This privacy policy explains in detail how we collect your personal information, what we use it for, who we share it with, and how we keep it secure when you use vb80's website and services.
It is important that you read this policy in full before using our services. By using vb80's services, you are considered to have agreed to the terms described in this privacy policy. If you do not agree with any part of this policy, please refrain from using our services.
1 What Information We Collect
1.1 Registration and Account Information
When you create an account or log in to vb80, we may collect the following information:
- Your full name and date of birth
- Email address and mobile number
- Residential address
- National ID or passport number (for identity verification)
- Login credentials (passwords are stored in encrypted form)
1.2 Financial and Transaction Information
We collect necessary financial information during deposits and withdrawals on vb80. This includes:
- Mobile banking numbers (bKash, Nagad, Rocket, Upay)
- Bank account details (where applicable)
- Transaction history and amounts
- Timing and method of deposits and withdrawals
1.3 Usage Information
When you use our platform, we automatically collect certain technical information:
- Your device's IP address and device information
- Browser type and version
- Session duration and browsing activity
- Which games were played and how much time was spent
- Information collected through cookies and similar technologies
2 Purpose of Data Collection
vb80 never collects unnecessary or irrelevant information. We collect your information for specific and legitimate purposes:
Identity Verification and Security
Identity verification is essential to confirm that you are at least 21 years old and to maintain account security. It is also required for fraud prevention and compliance with anti-money laundering regulations.
Service Delivery and Improvement
We need your information to manage your account, process deposits and withdrawals, provide bonuses, and offer customer support. By analyzing usage patterns, we improve the platform.
Responsible Gaming
By monitoring your gaming activity, we can provide responsible gaming support. It is our duty to identify users who may be at risk of problem gambling and offer the necessary assistance.
Communication and Notifications
We use your contact information to keep you informed about transaction confirmations, security alerts, policy updates, and promotional offers. You can opt out of promotional communications at any time.
3 Sharing Information and Third Parties
vb80 never sells your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
3.1 Service Provider Partners
We work with trusted technology and payment processing partners who help operate our platform. These partners are obligated to comply with our privacy standards and receive only the information necessary to carry out their functions.
3.2 Legal Obligations
We may be legally required to disclose your information to comply with applicable laws and regulations in Bangladesh, or to fulfill a valid order from a court or competent authority. In such cases, we will disclose only the minimum information necessary to meet the legal requirement.
3.3 Fraud Prevention
Limited information may be shared with relevant authorities in investigations necessary to prevent money laundering, detect fraud, and protect platform security. This serves to protect the interests of all users.
3.4 Business Transfers
In the event of a business restructuring, merger, or asset transfer, user information may form part of the transferred assets. You will be duly notified before any such change takes place.
4 Cookies and Tracking Technologies
vb80 uses cookies and similar tracking technologies to improve your experience on the platform. Cookies are small text files stored on your device.
4.1 Types of Cookies
- Essential Cookies: These are required for the basic functionality of the platform, such as maintaining your login session. Without them, the service cannot function properly.
- Functionality Cookies: These remember your preferences and settings, such as language selection and display preferences.
- Analytics Cookies: These help us understand how users are using the platform, which allows us to improve our services.
4.2 Cookie Controls
You can control or reject cookies by changing your browser settings. However, please note that disabling certain cookies may limit the functionality of the platform.
5 Data Retention and Security
5.1 Retention Period
We retain your personal information for as long as your account is active and as necessary to provide services, meet legal obligations, and resolve disputes. Even after an account is closed, information may be retained for a specified period as required by law.
5.2 Security Measures
vb80 follows industry-standard security practices to protect your information:
- SSL Encryption: All data transmissions are encrypted using SSL/TLS technology.
- Password Hashing: Your password is never stored directly; it is transformed through a strong cryptographic hash function.
- Access Controls: Only authorized personnel can access the information they need.
- Regular Security Audits: Our systems undergo regular security assessments.
- Data Backups: Regular backups are taken in a secure environment.
While we make every effort to protect your information, no method on the internet is 100% secure. We therefore advise you to use a strong password for your account and not share it with anyone.
6 Your Rights
You have certain important rights over your own personal information. vb80 respects these rights and is committed to helping you exercise them:
Right to Access
You can find out what information we hold about you. Upon request, we will provide a copy of all your personal information.
Right to Rectification
If your information is inaccurate or incomplete, you can request that it be corrected. We will make the necessary changes within a reasonable time.
Right to Erasure
In certain circumstances you may request that your information be deleted, though some information may need to be retained due to legal obligations.
Right to Restrict Processing
In specific circumstances you may request that processing of your information be limited, such as while the accuracy of the information is being verified.
Right to Data Portability
You may request your information in a structured, commonly used format.
Right to Object
You may object at any time to your information being used for direct marketing or any other purpose.
To exercise any of the above rights, please contact our support team. We are committed to responding to your request appropriately.
7 Protection of Minors
vb80's services are for users aged 21 and above only. We do not knowingly collect personal information from minors. An age verification process is in place at the time of registration. If we become aware that we hold information belonging to a minor, we will delete it immediately and close the associated account.
If parents or guardians believe their child has registered on our platform, please contact our support team.
8 International Data Transfers
vb80's services are operated primarily for users in Bangladesh. Our servers and data processing systems are managed in a way that ensures the protection of your information. If a technical or service-related need requires information to be transferred internationally, we will ensure that such a transfer takes place under appropriate safeguards.
9 Policy Changes
vb80 may update this privacy policy from time to time. For any significant changes, we will notify you at your registered email address and the "Last Updated" date on this page will be revised. Continued use of the platform after a policy change will be considered as your acceptance of the revised policy.
We therefore recommend that you check this page regularly and stay updated on any changes.
10 Compliance and Applicable Law
This privacy policy is governed by the applicable laws of Bangladesh. vb80 follows relevant international standards for personal data protection and places the highest importance on user privacy.
Any dispute or complaint relating to this policy will first be addressed through negotiation. If a resolution cannot be reached, the matter will be settled in a competent court in Bangladesh.
vb80's terms and conditions are also related to this privacy policy. For more details, please visit our Terms and Conditions page. To learn about responsible gaming, please also read our Responsible Gaming page.
Questions about Privacy?
For any questions about this policy or any requests regarding your information, please contact our support team. We provide support in Bengali and English 24/7.